[Nov 9, 15:55]Susan [e-mail] I used to work at a place where I was on the phone all day. Had someone worked there that was not required to be on the phone, I would have no problem with them wearing headphones. It sounds to me that the 'higher ups' just made that rule up on the top of their heads to avoid any possible conflicts. Or perhaps, the people that are on the phones all day really are pricks.